Refund & Cancellation Policy
Last updated: 16 October 2026
This policy applies to the JMSPRO website offers (for example the Diwali Festive offer) bought on jmspro.in. All offer prices include applicable taxes (GST) unless stated otherwise.
1. Your registration payment (booking advance)
The registration amount you pay today reserves the offer and is credited in full towards your package price; it is not an extra fee.
- Before your project scope is confirmed: you may cancel at any time and receive a full refund of the registration amount. Your coupon is then cancelled.
- After your project scope is confirmed: the registration amount is not refunded in cash, but it stays with you as a credit and your coupon remains valid until its expiry date shown in your confirmation.
2. Balance payment
If you cancel before development starts, the balance you have paid is refunded, less any third-party cost already incurred on your behalf (for example domain registration). Once development has started, any refund is decided in proportion to the work not yet done, and we will explain it in writing.
3. Prompt-payment benefit
A launch benefit may reduce the first balance invoice if it is paid within the time shown on the invoice. After that time the normal balance applies.
4. Duplicate or failed payments
If you were charged twice, or money was debited but your booking did not register, we refund the extra or unmatched amount in full once it is verified.
5. Domains and third-party costs
Domain registrations and similar third-party purchases are non-refundable once made, as the registry does not refund them.
6. How to cancel and how refunds are paid
Write to accounts@jmspro.in, message us on WhatsApp at +91 93100 18805, or use the support option in Track my project, quoting your registration number. Approved refunds are returned to the original payment method in about 5–7 working days after approval (your bank may take longer to show them).
7. Contact
JMSPRO Digital Services, India · accounts@jmspro.in · +91 93100 18805